Research Insight Manager

At a glance

We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Research team aim for around 1 day a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this. The role could also be based at either our Bracknell or Victoria campus based on your preference.

The salary range for this role is set at £54,400.00 - £100,000.00 per annum

This position is Permanent

About the role

As an Insight Manager with a specialism in Research, we are looking for a talented Research specialist to join our team with advanced capabilities in research which champions the voice of both the customer and our Partners’ within the John Lewis Partnership.

You will work closely with senior stakeholders and business leaders and provide them with actionable, predictive and forward-looking insight on complex strategic issues to support or challenge business decisions and actions and deliver insight in a compelling, concise manner.

There will be major research projects that you will oversee - using a variety of quantitative techniques. You will have an outstanding ability to triangulate multiple data sources, to provide timely insight and recommendations related to a business problem, mission or Partner proposition.

Essential skills you’ll need

• Experience in brand tracking and customer satisfaction surveys – either an in-house research team or agency side.

• In-depth knowledge of quantitative research methodologies, ideally with experience designing and analysing research.

• Experience in critically evaluating existing tracking programs with an eye for detail and flair for optimisation.

• Experience in collation, interpretation and analysis of multiple sources of data to form measurement frameworks the business can use to set short & long-term targets and drive constant optimisation

• Highly curious & goal driven, with strong numerate, analytical and communication skills.

• Demonstrable experience of framing issues, conclusions and recommendations to enable quick and sound decision making

• Demonstrable experience of influencing stakeholders at executive and senior levels and in a range of business contexts, with gravitas to challenge the status quo

• Strong written and verbal communication skills, with experience in writing engaging reports and presentations

• Ability to rapidly learn, self-develop and work within agile teams

• Excitement for future-facing opportunities and drive to deliver change and measurable impact

Benefits of the Partnership and the role

You will enjoy 25% discount at John Lewis and 20% in Waitrose

The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)

Excellent work life balance, including a focus on well-being and flexible working and our market leading equal parenthood leave Policy

Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits.

Next Steps

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). Please note we reserve the right to close early if we receive high levels of applications.

Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage CV review discussion and then a 2nd Stage interview both virtual.

Thanks for your patience in the meantime and for showing an interest in joining the John Lewis Partnership

You can view a copy of the full job outline here LINK

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