Risk & Assurance Service Lead

At a glance:

• Flexible Working: This is a hybrid working role, therefore your time will be split between working from home and our Bracknell Head Office.

• Salary range: £55,800 - £90,000

• Contract type: Permanent

About the role:

Reporting into the Service Assurance Manager within Technology and Change Service Management, you will be responsible for providing assurance and managing the Technology & Change Operational Risk profile. As the Risk and Assurance Service Lead, you will be an influential member of the team and have the opportunity to engage with various stakeholders internally and externally. Risk Governance and Assurance is crucial in ensuring we manage and identify Technology & Change Operational Risk.

As part of the role you will be required to work with senior stakeholders to support them in managing their risk profiles. You will need to be able to identify emerging issues in a timely manner and make sure actions are clearly defined and owned. We are seeking a confident individual who has the ability to create risk awareness, contributing to the prioritisation of Operational Risks.

In addition to leading on Risk, you will be part of a broader Service Assurance Team. This will allow you to get involved with other initiatives outside of your area and maximise your full potential. You may be asked to occasionally support other areas of the team, which include Capacity, Business Continuity & Disaster Recovery, Service Design & Transition, Knowledge Management and Service Level Management. You will have the opportunity to develop and stretch personally and professionally to achieve your potential.

Essential skills & experience you’ll need:

• Ability to make decisions at pace

• Excellent communication skills

• Excellent senior stakeholder engagement skills

• Well developed planning and analytical skills

• Background knowledge and experience in Risk Management

• Collaborative working style and consulting behaviours

• Good knowledge of Technology Risk and Frameworks

• Experience in problem solving and negotiation to resolve, minimise or mitigate risk and maximise opportunities

Benefits of the John Lewis Partnership:

• You will enjoy 25% discount at John Lewis (electrical items 12%) and 20% discount in Waitrose

• We have a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)

• Excellent work life balance, including a focus on well being, flexible working practices and our marketing leading equal parenthood leave policy

• Find out more about the benefits of working for the Partnership

Next Steps:

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date.. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

• If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, a technical coding test and finally a virtual interview.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note, we sometimes close vacancies early in the event of a large response, so we recommend you apply as early as possible. Thanks for your patience in the meantime and for showing an interest in joining JLP.

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