Front Desk Team Member (Receptionist)
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
As Front Desk Team Member/Receptionist you will deliver a memorable guest experience and ensure departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
We’ll reward all your hard work with a great salary and benefits – including superb training, a uniform, free meals on duty, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people.
The successful candidate must be able to demonstrate that they are attentive to guests needs, be enthusiastic and positive in their nature and have excellent customer service skills.
The role involves shift work and working 5 days out of 7 including weekends. If your CV is a close match we will get in touch within 7 days.
We have a legal obligation to ensure that all staff have the right to work in the UK, under the Asylum and Immigration Act . If we offer you a job, you need to show us evidence that you are entitled to work in the UK.
Job Types: Full-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Loyalty bonus
- Tips
Ability to commute/relocate:
- Watford, WD17 1DS: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: FDSuper
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Front Desk Team Member (Receptionist) • Holiday Inn London Watford Junction
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