Quality Assurance Analyst
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- Under the direction of line manager and senior colleagues, determine priorities and activities to achieve personal goals and contribute towards the Operating Entity achieving its objectives
- Manages assigned projects and contribute to other projects as required
- Provides relevant management information as required
- Responds appropriately to urgent issues as they arise
- Assist with preparation, maintenance and execution of Test Scripts
- Provide assistance with User Acceptance Testing (UAT) for software upgrades
- Coordinate testing appointments and materials
- Logging, investigation and resolution of any issues which arise, to be dealt with in a timely manner
- Occasional trips to other Group offices to meet face to face with business users as required
- Assist with collating test results, preparing test summaries and presentations
- Ensure good communication with the Systems Manager and IT colleagues
- Develop a good working knowledge of broking systems
- Ensure up to date with system enhancements and changes
- Provide assistance with software upgrades (Production deployment)
- Keeps informed of all regulatory and legal changes which impacts on the job role
- Interprets instructions and issues arising, and then implement actions according to policies and procedures
- Supports the provision of a rigorous quality assurance practice to support technology change
- Ensures up to date records are maintained at all times on the Company systems
- Ensures good communication with line manager and IT colleagues
- Engages with third parties and users to ensure that testing is well understood and carried out as an integral part of the development cycle
- Effectively communicates with Business Divisions/ Departments and with Business Systems on decisions, priorities, initiatives, risks, service excellent, efficiencies, effectiveness and relevant project information
- Shares information that could be beneficial to the Operating Entity/Group
- Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
- Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard
- Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group
- Ensures self-compliance with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures
- Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group
- Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group’s requirements (which will include those of direct reports if the job holder has line management responsibilities)
- Maintains accurate records and deal with correspondence appropriately
- Operates in an honest, professional and ethical manner
- Strictly adheres to the Group Employee Code of Conduct which strongly aligns to the FCA’s code of conduct that all regulated entities must adhere to
- Completes all relevant regulatory training
- Ensures remains competent to carry out role
- Minimum of 3 years Testing Experience required
- Strong understanding of Agile, V-Model and waterfall methodologies
- Experience of Test Management & Defect Management tools such as Azure DevOps, QC and Jira
- Ability to perform all testing disciplines including but not limited to; functional, non-functional, regression, system integration, compatibility, performance and experience with the use of test automation tools
- Experience of handling Small, Medium and large scale testing projects
- Use of SQL to validate data
- Experience of preparation of test deliverables including but not limited to; Test Approach, Test Plans, Test Scripts, Defect reports, Test Summary Reports etc
- Salesforce testing/training experience an advantage
- Insurance domain knowledge an advantage
- Strong attention to detail
- Self-motivated
- Ability to work effectively on their own or within a team
- Problem Solver – able to resolve issues and share ideas
- Excellent Prioritisation and organisational skills
- Able to work towards deadlines and achieve objectives
- Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
- 5 x GCSE’s (or equivalent) - Minimum A-C grades including English and Maths essential
- A-Level Grade A-C (or equivalent)
- Progression towards gaining professional qualifications is desired
- Likely to have computer related degree
- ISEB/ISTQB qualified Tester with experience of testing in a number of organisations.
- ITIL 4 Foundation or above an advantage
- Any Insurance Market experience/knowledge is an advantage
- Salesforce training/certification an advantage
- An international group with independence and people at its heart
- A home for talent with a unique culture: the biggest small company in the world
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Quality Assurance Analyst • Howden Group Holdings
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