Reception Manager

Hyatt Place London City East, now recruiting for Reception Manager:

We offer a range of benefits, including:

• Competitive Salary. Plus Service Charge
• 28 days Holidays.
• Front Office related incentive programmes
• Employee and Friends & Family rates with Hyatt Hotels & Cycas Hospitality Hotels worldwide
• F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
• Medical healthcare plans
• Work place pension scheme
• Meals on duty
• Ongoing career development with growing management group
• Continuous Learning & Development opportunities

About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London, with our own roof top destination skyline bar 'PocketSquare.London’, and a Sicilian inspired Restaurant ‘Zoom East’, with two private event spaces and much more.

About the role –Reception Manager:

Reporting to the Front Office Manager functions as the strategic business leader of our guest voice and hotel reception operations.The Reception Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Reception Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or feedback in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

What you should bring to our team:

Cycas Hospitality associates or ‘Cycadettes’ work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. At Cycas our job is not over until we have a smile.

• Experience of working in Front Office operations - Hyatt Hotels experience prefered.
• Management experience
• Strong communication skills
• Proactive and reliable
• Teamwork
• Flexibility
• Proficient with Opera PMS

INTERESTED?? CLICK APPLY NOW

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***