Working Student IT

We are looking for a motivated IT Working Student to support our internal IT operations at Hypatos. You will work closely with our IT and Security teams, supporting daily operations while gaining hands-on experience in a modern, cloud-first SaaS environment.

Your Responsibilities:

• Provide first-level hardware and software support for Hypatos employees
• Support the administration of our Microsoft 365 environment
• Provide internal IT support for Line-of-Business applications, including:
  1. Microsoft 365 / Microsoft Office
  2. Jira and Confluence
  3. Slack
  4. Security tools such as password managers
  5. MDM solutions
  6. Other business-critical SaaS applications
• Assist with user onboarding and offboarding workflows (accounts, access, devices)
• Support hardware asset inventory management and tracking
• Assist with the implementation and operation of IT and security controls under guidance from the Head of Information Security. 
• Contribute to documentation of IT processes, procedures, and internal guides
• Participate in IT improvement and planning discussions
• Help automate repetitive IT tasks using simple workflows, scripts, or tool integrations

• Currently pursuing a degree in IT or a related field or comparable qualifications with relevant professional experience
• Basic hands-on experience with Windows and macOS operating systems and end-user hardware
• Strong interest in IT operations and modern SaaS environments; first exposure to Microsoft 365 administration is a plus
• Interest in IT security topics and willingness to learn about security tools and best practices
• Good problem-solving skills and a structured, reliable working style
• Ability to explain technical topics clearly to non-technical users
• Fluency in both English and German (written and spoken)
• Proactive mindset with a strong willingness to learn, adapt, and take ownership of tasks over time

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