Personal Assistant

About Us:

IHG Hotels & Resorts is one of the largest and most recognisable hospitality groups in the world with a family of 17 brands including InterContinental, Holiday Inn and Crowne Plaza amongst many others. Approximately 350,000 people work across IHG’s hotels and our corporate offices in 100+ countries. We are a FTSE 100 company and are proudly listed on the London Stock Exchange.

We promise to provide True Hospitality for everyone; making you feel welcome and cared for, recognised and respected, wherever you are in the world. Strong future plans and recent successes, especially across the luxury space is what has made us stand out from the crowd.

Join us and not only can you benefit from the world of variety and opportunity, you can also look forward to being part of a company that will appreciate you for simply being you. At IHG we celebrate our differences and we believe everyone has something unique to bring to each team.

Your day to day:

We are actively seeking applications from highly experienced and pro-active Personal Assistants that are looking to further their career within a fast-paced Financial team in the global hospitality sector. You will thrive in an environment where you provide comprehensive and proactive secretarial and administrative support to SVPs/VPs, including smooth and efficient running of the office and dealing with all matters in a professional, efficient and timely manner. In addition to this, you will liaise with and support the wider GFC and Fin Ops regional teams according to business requirements.

Key accountabilities will include:

• Provide full secretarial support to Group Financial Controller, VP Process Excellence and team, including diary management, all travel and accommodation arrangements including VISA’s, meeting co-ordination, business expenses
• Proactively monitor email traffic and respond promptly to time sensitive requests
• Co-support and collaborate with the wider Fin Ops regional teams and GFPS comms team
• Monitor email traffic and respond promptly to time sensitive requests
• Proactive in holistic management of the diary and resolve issues prior to actual schedule
• Coordinate and manage meetings hosted by the SVP/VP. Includes notification, registration, logistics and follow-up within time parameters
• Work with other functional managers as required to assist in any administrative support– including processing invoices, organising external meetings as required and any internal communications as needed
• Liaise with corporate business partners & their respective PA network in Finance, senior tier Finance, GFPS Comms and key global stakeholders according to the business needs
• Management of new starter and leavers process with respective line manager, and moves according to needs/growth/reduction, in-department support for all HR related and day-to-day matters such as onboarding and setting up corporate credit card
• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the SVP/VP
• To work collaboratively with the other PA’s providing reciprocal support and cover
• To meet and greet visitors

What we need from you:

• Previous PA/Team Coordination experience at a senior level is desirable
• Experience of complex travel arrangements
• Excellent written and verbal communication skills
• Advanced user of Microsoft Word, PowerPoint, Excel and Outlook, Ariba & Oracle
• Able to exercise complete confidentiality and diplomacy
• Will be able to work unsupervised, use initiative and be self-motivated, confident and professional
• Able to plan, prioritise and organise proactively
• Excellent interpersonal skills
• Level-headed: Able to maintain composure even in high-stress situations
• Excellent time management skills that allow for the multi-tasking of all responsibilities
• Maintain absolute confidentiality regarding employees, company information and human resource issues
• Excellent organisational skills, ability to prioritise based upon changing needs of the SVPs/VPs

What we offer:

At IHG we give our colleagues greater flexibility and balance – working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.

Alongside our great working environment, we’ll offer you a strong industry competitive package, including healthcare and incredible worldwide hotel discounts.

As an equal opportunity employer, IHG is committed to providing a working culture that values diversity equity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.

Closing Date: 17th March 2022

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