Verified Transatlantic Corridor:
🇺🇸 United States | 🇬🇧 United Kingdom
OP
OppaJob US & UK Career Gateway
Guides
Home / United Kingdom Jobs / Customer Service Assistant
🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Customer Service Assistant

🏢 IPS Corporation 📍 Newcastle upon Tyne, England 💼 Company - Private
Currency:
£20,500 - £22,000
£1,708 - £1,833 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Newcastle upon Tyne, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Job title: Customer Service Admin Clerk


Work Location: IPSA Europe, Unit 1, New York Way, North Shields, Tyne & Wear, NE27 0QF, UK


Department: Customer Service


Reports to: Customer Service Manager


n Full-time o Part-time


Customer Service are responsible for ensuring our customers receive a world class customer experience. They are the internal customer champion who ensures that customers needs are met in manner that exceeds their expectations. Voice of customer is their priority to ensure that we are continually monitoring and improving our customer service levels.

Key Responsibilities (including but not limited to):
Customer Service and Admin Duties:
  • Order entry
  • Order acknowledgement
  • Effective customer communication
  • Log and distribute customer enquiries (Telephone and Email)
  • Digital and physical filing

Experience and Skills required:
  • Computer Literate with good knowledge of Microsoft 365 programmes
  • Excellent organisation and time management skills
  • Experience of Salesforce would be an advantage
  • Confident telephone manner
  • Experience of working in an office or similar environment

General requirements:
  • Follow company policies and procedures at all times
  • Meet personal objectives and targets
  • Build sustainable relationships of trust through open and cooperative communication
  • Strive to achieve company targets and KPI’s
The duties and responsibilities highlighted in this job description are indicative and may vary over time. Employees are expected to undertake other duties and responsibilities relevant to the nature, level and extent of the post.
Partner Career Resources • Adsterra Native Ad
Sponsored

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

International Career Advisory • Verified Partner Network
Sponsored

Similar Opportunities in United Kingdom View All UK Roles →

Principal Data Analytics Specialist

Kensington Capital & Analytics • 📍 London, England
£75,000 - £95,000 Apply ↗

Senior Clinical Diagnostic Radiographer

NHS Greater Manchester Health Trust • 📍 Manchester, England
£43,742 - £50,056 Apply ↗

Werkstudent Mobile Development (m/w/d)

Teveo Gmbh • 📍 Bristol, England
£43,415 - £56,159 Apply ↗
IPS Corporation official logo
Hiring Organization
IPS Corporation

Apply for this Position

Location: Newcastle upon Tyne, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
Employment Guide (UK)
Direct corporate application with zero applicant fees.
Get UK Job Alerts

Receive high-paying Manufacturing openings directly to your inbox.

Quick Action Customer Service Assistant