Digital Coordination Assistant

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

This is a fixed term or full - time position working in IMES Studios in Feltham on the outskirts of London; The successful candidate will be highly organised and motivated working with the Studio and Operations teams to assist in the capture of digital images and associated metadata, media in bounding and outbounding, plus the administration and coordination of all Studio bookings and related services.

Job Responsibilities

• Being a point of contact for our customers and clients, via telephone & email
• Ability to manage Studio tape traffic to and from Operations and the Warehouse
• Ability to use IMES ‘Smart Vault’ to enter metadata and image scans
• Ability to use tape management software to log all tape transactions and enter metadata
• Responsible for image asset migration (digitisation), restoration, remediation, and reformating in the digital studio space
• ‘Inbounding’ of media assets into the Studio tape management system
• Key internal point of contact for the Studios and Operations teams for internal Studios asset tracking, delivery, and return.
• Has a good understanding of video and audio formats and processes in order to be able to create customer work orders and quotations when required.

IMES STUDIOS - Job Description

Experience

• Must have at least 2 years of college or university experience in digital media production
• Must have efficient use of standard office software and web awareness
• Should have a good knowledge of common broadcast media formats
• Should have the ability to quickly learn new computer software and hardware technologies
• Should have the ability to plan and prioritise a constantly changing workload

Specific Skills

• Working knowledge of MAC/PC including but not limited to: Capture One, Photoshop, Photomechanical, Adobe Acrobat, FileMaker, LightRoom, Google Suite
• Must have precise administration skills
• Must have a good level of maths and English

Personal Characteristics

• Must be passionate about the media industry and media preservation as a whole
• Must be able to work under own initiative
• Must be very organised and thorough
• Must be personable and a very good communicator

Category: Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0059003