Lead Product Manager

Lead Product Manager

Commercial Technology & Change

Permanent | Full- Time | Hybrid

White City, London

Hiring range: £75,000 - £85,000

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The team

Millions of people use the products we build. We're customer focused, informed by data and have a product mindset, using state-of-the-art cloud-first technology. Iterating and evolving daily. In a fast-changing world, we not only make sure our systems work effectively but our Technology teams are spearheading the transformation to a digital-first business. There’s never been a more exciting time to join us.

The role

You’ll be a Product Manager in the Commercial Technology & Change department, focussed on an ambitious new initiative to transform ITV’s commercial offering and reinvent the ad tech platform that supports it. You’ll contribute to the roadmap, be at the forefront of defining new products, and work with cross-functional teams to deliver the right features in the right way.

• Feature definition: clearly define product requirements, liaising closely with other teams to refine and split stories.
• Feature prioritisation: manage the backlog and prioritise features based on customer value and strategic fit.
• Cross-functional collaboration: work effectively with colleagues from other disciplines, including:
• Design - to understand customer needs and create innovative solutions to address them
• Engineering & QA - to build shared understanding, discuss technical concepts, and assess design trade-offs
• Delivery - to develop and help coordinate credible plans
• Service, Support & Change - to drive maintainability, supportability, and user adoption
• Design thinking: facilitate ideation sessions, help develop prototypes, and incorporate customer feedback.
• Stakeholder management: foster strong relationships with commercial stakeholders and help them see beyond the limitations of existing processes and systems.
• User research: understand user behaviour, needs, and motivations through observation, analysis, and other feedback techniques.
• Market intelligence: gather, analyse, and interpret data to understand trends, generate insights, and identify opportunities.
• Product strategy: support the Head of Product to create a roadmap that delivers the commercial vision.
• Product culture: be an active member of the product guild, help embed best practice, and coach more junior members of the team.

Skills you’ll need (minimum criteria)

• Significant experience of working in a product role as part of a cross-functional team, delivering digital products in a fast-paced, agile environment.
• Significant experience of writing high-quality product requirements and creating supporting artefacts such as business process maps and data models.
• Proven track record of building strong stakeholder relationships, with the ability to explain complex concepts in a clear manner and manage expectations.

Other things we’re looking for (key criteria)

• T-shaped orientation: articulate in the concepts, language, and approaches of product design, software engineering, quality assurance, service management, support, change management, and customer success.
• Curiosity and problem-solving: passionate and motivated by gaining a deep understanding of complex, new domains and developing creative, pragmatic solutions to the challenges and opportunities they present.
• Alignment approach: has good influencing and people skills, able to build support for new ideas.
• Agile mindset: applies agile principles to deliver incrementally, with clarity and at pace.
• Tenacity and resilience: able to navigate uncertain and tricky landscapes, overcome setbacks, and see tasks through to completion.

• Domain: knowledge of the UK broadcast industry, video-on-demand, and video advertising.
• Training: product owner/manager training or certificate is a plus.

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

• There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including

• Flexible working with a range of options to suit everyone
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits