Welfare Rights Team Leader

Salary £36,298 - £41,496 l Permanent l Full-time, 37 hours per week l Welfare Rights

Welfare Rights Team Leader

Team: Welfare Rights Team

Location: Preston (with remote/home working too)

Salary: £36,298 to £41,496 (Grade 9)

We are currently recruiting…

We are looking for a Team Leader with the knowledge and expertise to manage an experienced and dedicated team of Welfare Rights Officers. The team provide a comprehensive casework service for the most vulnerable residents in Lancashire, often working with colleagues in Adult Social Care and Children's Services. The team also provide training on benefit issues, consultancy support to colleagues within the Council, updates on benefit issues via our website and intranet and our Teams forums, and much more to embed welfare rights advice where it is needed in the Council's statutory services.

You will be the operational lead and report to the Welfare Rights Manager, who sets the strategic direction of the service. You will work together to ensure the service continues to respond to the changing needs of the organisation and broader strategic outcomes.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'.

What we are looking for…

Passion – you will be passionate about the wider impact of providing welfare rights advice, and in particular about the work of your team. Your passion for this work will be evident to all those you communicate with as you undertake your day to day duties, and your intrinsic motivation will drive your approach to your work, regardless of the challenges you may face.

Cha llenge – you won't be afraid of a challenge whether that's to yourself or others, and will have excellent interpersonal skills. You will demonstrate excellent communication skills, work collaboratively and confidently, and will ensure your team are performing to the high standards we set.

Empower – you will be a confident Team Leader with strong organisational skills to manage the variety of demands on your time, whilst leading by example. You will understand the importance of resilience both on a personal level and a team level. You will support strong and positive attitudes no matter what the challenge, and empower your team to continue to perform to the best of their abilities whilst recognising the achievements and successes they create.

Why join us…

Location: Lancashire (rated one of the best places to live in the UK!)

Benefits: A plethora of discounts and benefits from dog care to day care to days out or in, log cabins by Snowdon or holidays abroad, pampering and fitness for your mind, body and soul, long service awards, Medicash, support groups, public service pensions, cycle to work schemes and eye tests plus many more

Development: you'll get support and development along the journey – there will be time for supportive reflection and supervision for yourself, opportunities for personal growth and development, multidisciplinary initiatives, mentoring, the opportunity to make a difference, feel valued and achieve the job satisfaction you've always wanted

Inclu sivity: we don't have a "one size fits all" idealism, we embrace diversity and that includes around personal and family requirements so appreciate that you'll want to be working from home when you can, your hours may vary or change and for us – delivering successful outcomes is more important than watching the clock

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence

How to apply…

Please feel free to contact us for an initial informal and confidential chat – email Joanne Barker: Welfare Rights Manager at (Joanne.Barker@lancashire.gov.uk)

Closing Date: Friday 10 th March 2023 Interviews: Monday 27 th March 2023

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification