Sales Consultant (Affordable Homes)

Your role at a glance

Our Affordable Homes business is one of the most exciting, cutting edge, businesses within the Group, and this is an exciting opportunity for a driven and customer-focused Sales Consultant to help drive the delivery of the company’s on-site Sales strategy.

In this role you will have responsibility for the day to day management of equities, progressing sales, and will feed into the general sales and marketing strategy for one or a number of developments situated in and around London. Your key driver will be to deliver exceptional customer service while meeting targets and financial parameters set by the Head of Sales and Sales Manager.

This is a unique opportunity for a dynamic, motivated, and commercial self-starter to join in a role that can make a huge impact on the business. You'll be working with a healthy pipeline, an excellent marketing department, high quality products, and a supportive team. The working week is between Tuesday and Saturday, meaning every Sunday is off.

The potential is huge here as the business continues to grow, and we would love to hear from you if you are a driven person, passionate about the industry, that wants to be a part of the journey.

What you'll be doing

• Setting up, conducting and following up on viewings on a number of schemes, as well as hosting open days/evenings when required at short notice
• First class negotiation and influencing skills with the ability to close a sale and set expectations to achieve an efficient conveyance and sale process.
• Adhere to specific KPI’s set for responding to enquiries, converting enquiries to viewings, applications converted to reservations, reservations to exchanges etc.
• Be able to demonstrate a sound knowledge of the property conveyancing process. Proactively engage with solicitors, IFAs and buyers to progress sales as quickly as possible.
• Ensure that your site maximises use of panel solicitors and IFAs
• Ensuring first class customer service is provided at all times and the values and reputation of Legal & General are upheld.
• Ensuring that your specified sales outlet or outlets are well presented and stocked with up to date correct marketing literature that complies with latest legislation
• Provide timely and accurate market commentary and feedback to aid our marketing and digital strategies.
• Produce weekly sales reports and ensure that they are timely and always accurate
• Track sales to ensure budgets are not exceeded and overall share percentages are achieved across the schemes.
• Management of stock units adhering to specific legionella policies.
• Carrying out periodic market research on competitors’ product to ensure we are up to date on market demands, product innovations and sales prices
• Having an awareness on specific S106 requirements and adhering to them
• Liaise with Customer Care team regarding handover and completion dates
• Conduct handovers and home demos for new leaseholders
• Demonstrate an ability to effectively manage complaints in a proactive manner whilst escalating where necessary

What we're looking for

• Proven track record of property sales experience preferably within new homes and shared ownership
• Ability to meet and exceed targets, achieving sales in line with RICS valuation price
• A proven track record of delivery as a Sales Consultant within an established residential developer with a detailed knowledge of the residential sales market across a broad product range.
• Shared Ownership product – a strong understanding of this tenure, regulation, compliance and demographic with a private sale approach to achieving sales
• Nice to have: experience in delivering a variety of different products i.e. apartments, houses, refurbished properties or homes within regeneration areas and to different demographics of buyers.

Benefits

If you join us, you’ll get access to some great benefits, including employee private medical insurance, 25 days holiday (excluding bank holidays), a generous pension scheme and life assurance. You'll receive a car allowance of 10% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.