Business Support Associate , Insurance
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Agile Working Options
- Support client enquiries across a wide range of areas, working collaboratively with RMs and internal delivery functions to provide best in class client servicing.
- Manage NTB KYC & trigger cases across all products.
- Promote the team franchise with internal and external partners, collaborating closely with product and delivery to maximise impact and opportunities.
- Management of the relationship portfolio, record maintenance, client moves and relationship exits.
- Working with the RM’s on product initiatives with the aim to help generate new prospects and income.
- Strong team player willing and able to take the broader view for the benefit of the wider CB and team franchise, using influence to achieve efficient outcomes for the team and our clients.
- Ability to communicate effectively at all levels and across different audiences and cultural environments.
- Manage key Credit, Operational and other risks associated with the portfolio, including excesses and payment referrals.
- Support the client interface on behalf of the Group to ensure operational improvement and that enquiries and issues are satisfactorily resolved.
- Knowledge of the key product suite that Lloyds can offer both from Lloyds Bank and Lloyds Bank Corporate Markets, relevant for our client base.
- Strong work ethic, motivation, detail orientated and a passion for excellence
- Effective written and verbal communication.
Desirable skills:
- Knowledge of internal bank systems (Common, ICRS, Crisp, Com-CMD) would be advantageous.
- A Discretionary Performance Share Award
- Generous pension contribution
- 28 days leave plus bank holidays
- A flexible cash pot (4% of base salary) to spend on benefits
- Private health cover
- Share Schemes
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Business Support Associate , Insurance • Lloyds Banking Group
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