Financial Service Professional School Leaver Apprentice (CIC) – London
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Agile Working Options
We’re looking for innovative problem solvers, team players and individuals with an eye for detail who are keen to make an impact within financial services and want to be our leaders of the future. Better still, you don’t need any banking experience as we’ll guide you on everything you need to know.
What we’re looking for is passion, personality and the commitment to learn!
This is an exciting time to join us, as you’ll gain exposure to our business at a time of significant growth, so if you want to join an expansive, values-led organisation apply now!
- Lead on and be responsible for the delivery of first class customer service and act as a first point of contact for clients and support teams. Act as a point of escalation for clients
- Provide support in harnessing complex, high profile and potentially profitable relationships to best meet client needs and develop the LBG franchise across Coverage, Product and Delivery areas
- Embrace and lead change, quickly adopt tools designed to improve the client and colleague experience and support the wider team to achieve their objectives
- Work alongside an Associate Director and act as first point of contact to propose / understand / validate client needs and solutions. Ensuring appropriate LBG engagement with clients – product, service, delivery
- Act as day to day contact for customer service and operational support outside of Delivery / Customer Service Team scope. Drive onboarding / offboarding (or migration to other Coverage teams) of clients (client dialogue and internal governance)
- Ensure the ongoing and proactive monitoring of client performance and present to relevant governance bodies as needed. Be central to all credit stewardship activities and support with the proactive team management of all conduct, compliance and operational risks
- Act as subject matter expert for team on the key internal and client systems / processes that enhance customer service and delivery. Be proactive in looking for improvements and embrace / leads change to maximise client and colleague experience
- Proactively manage self-development. Supporting the implementation of the team's formal development framework and actively pursuing opportunities for personal development
- Support portfolio development and origination through researching clients, prospects and industry trends to find opportunities for the team
- Forge collaborative and long-lasting relationships with credit and service delivery teams to deliver a collegiate approach for clients whilst balancing Bank requirements.
- Minimum 5 GCSEs Grades 4 - 9 or equivalent (including Maths and English) AND
- At least one A-Level or equivalent by September 2023
- London – £31,941
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
Similar Opportunities in United Kingdom View All UK Roles →
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Werkstudent Mobile Development (m/w/d)
Apply for this Position
Receive high-paying Finance openings directly to your inbox.
Direct Candidate Application
Financial Service Professional School Leaver Apprentice (CIC) – London • Lloyds Banking Group
Encrypting candidate credentials...
Connecting to official employer gateway...
Application Successfully Queued!
Your application for Financial Service Professional School Leaver Apprentice (CIC) – London has been received by Lloyds Banking Group.