Product Designer - Innovation Lab

End Date

Salary Range

Agile Working Options

Job Description Summary

Job Description

Lloyds Banking Group is the UK’s leading bank with over 30m customers, and we’re the biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers. This is backed by significant investment in our platforms and people over the next three to five years

Our Innovation team is looking towards the future, we’re exploring new product types, new market possibilities and new technologies to see how the future of the bank might look. We have a team of inquisitive people creating these new ideas, and we’re looking for a number of designers to complement the team. You'll be a design thinker and a design practitioner able to lead a workshop or sketch a storyboard and they’ll also be practiced storytellers able to construct a clear narrative around a new concept.

This is a unique opportunity for a design all-rounder to help define new ways for us to engage and build relationships with our customers by supporting them with the right products, tools, and services. Using design principles, you’ll work with product owners to shape future products and services and create credible experiences.

You'll be building on a core design skill but will be able to step into other roles and do much more. We're keen to hire someone with a talent for delivering outstanding customer outcomes by demonstrating behaviours aligned with our own.

Here are some of the behaviours we'd love to see:

Additionally, you'll have outstanding communication skills and can confidently explain ideas, issues, and implications to senior, technical and non-technical audiences and will have great personal time management skills and can confidently manage others.

Specific responsibilities of the role include:

Preferred skills

So, what can we offer you in return?

At Lloyds Banking Group, we’re building an inclusive, diverse, values-led culture where colleagues feel recognised for their contributions and are committed to creating a workforce reflective of modern Britain and the customers and communities we serve. We're an equal-opportunity employer, providing flexible-working, as well as equipping colleagues with skills and opportunities. We may not always be able to accommodate every working pattern but will consider any request.

You'll also receive a package that includes:

Apply today and come and join us. We’re waiting for you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.