Income and Contract Support Officer

This primary aim of this role is to provide administrative support to, and coordinate the work of, the London Ambulance Service Income, Contracts and Costing teams.

The LAS Income, Contracts and costing teams are responsible for negotiating, agreeing and managing contracts relating to services provided by the London Ambulance service and as such the Income and Contracts Support officer will be heavily involved in supporting the London Ambulance Service in defining and delivering this vital service to London.

The role requires excellent organisational skills and good knowledge of MS Office applications (word, excel and powerpoint in particular)

The role sits within the finance directorate and offers the potential candidate exposure to the work of a busy and dynamic finance team as well as the opportunity to develop their understanding of organisational structures, contracting and finance within the NHS.

The successful candidate will work closely with all members of the team and will have offered the opportunity to develop key skills and understanding particularly in relation to finance, contracts

The main duties of this role will be:

• Planning and scheduling meetings both internal and external
• Requesting and monitoring of information required for internal and external reporting to ensure timely delivery and escalation if not received.
• Creating and maintenance of team logs (e.g. contracts register)
• Minute taking at meetings when required
• Regular Monitoring of group e-mails and forwarding to team members as require

London Ambulance has articulated it’s core values as caring, respect and teamwork and this runs throughout the entire organisation in both patient facing and supporting roles. London Ambulance is the busiest ambulance trust in the world and has a long and proud history of providing first class urgent and emergency care to Londoners.

The contracts and costing team provide support to the various London Ambulance teams to define, negotiate and cost the service that we provide which covers both the traditional 999 ambulance service as well as 111 services and other highly specialised services dedicated to providing emergency responses to complex and varied incidents such as terrorist attacks.

Within the contracts and costing team there is therefore the ability to learn what an ambulance trust does in detail and to contribute to it’s work

• Support SLR & Costing Manager in preparation, planning and schedule of meetings, liaising with internal departments to ensure timelines for collection of data is met.
• Successful preparation for and planning of multiple contractual meetings or reviews, scheduling and organisation of meetings, schedules, including internal and external liaison with stakeholders.
• Logging of and response to numerous enquiries, ensuring a timely, appropriate reply or escalation.
• Coordination and accurate collation of information, for example response to queries or contract reporting schedules as defined within the portfolio of contracts, ensuring that each report is received within the appropriate time frame and format, liaising with the Performance and BI function of the organisation to deliver within contracted deadline.

Please see the Job Description for further details.