Assistant Head of Student Experience and Operations

LSE is committed to building a diverse, equitable and truly inclusive university

LSE Careers

Assistant Head of Student Experience and Operations

Salary from £39,313 to £47,148 pa inclusive with potential to progress to £50,614 pa inclusive of London allowance

This is a fixed term or secondment appointment until 31 March 2026

LSE Careers is dedicated to supporting our students and recent alumni in all aspects of their career planning and professional development. Offering an extensive programme of events and activities to help them develop the skills and knowledge they need to succeed, we are committed to delivering work to a high professional standard and continually enhancing and developing the services we offer.

The Assistant Head of Student Experience and Operations will play a key role in supporting both the Head of Student Experience and Operations directly, and colleagues across LSE Careers more widely, to maintain and develop existing and ongoing work within the service as well as drive forward a number of strategic projects critical to the delivery of our goals and our contribution towards the School’s Educate for Global Impact (EGI) priorities.

You will have delegated responsibility for oversight of areas/work within the Student Experience and Operations team and operate collaboratively with team managers to coordinate ongoing delivery, development and review and will also work on supporting and coordinating annual, new and developmental projects.

Candidates should have:

• Excellent project management skills, with the ability to plan own workload and that of others, and to be agile when priorities change

• Experience of maintaining and developing strong working relationships with stakeholders

• Ability to provide leadership, direction and motivation to colleagues not under own supervision.

LSE is a campus-based university and staff are expected to attend the London campus in fulfilling their role. Most staff balance working from the campus or remotely.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please go to www.jobs.lse.ac.uk. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email the LSE Careers team at careers@lse.ac.uk.

The closing date for receipt of applications is 19 April 2023 (23.59 UK time). Interviews will take place 25 April 2023. Regrettably, we are unable to accept any late applications.