Customer and Operations Supervisor

Department

Mansfield District Council

Reference

MDC8610

Salary details

£35411 - £39493

Job term

Full Time

Hours

37

Closing Date

05 March 2023

£35,411 - £39,493 per annum

37 hours per week

Mansfield is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 36 days per year, local government pension and hybrid and flexible working

This role offers a great opportunity for the right person to lead a new team providing support to customers and partners of Neighbourhood Services and overseeing operational arrangements to deliver effective services and compliance with relevant legislation.

The role includes oversight of customer facing services including parking, market, toilets, shopmobility, waste, parks and partnership working with the BID, events providers and other internal teams, and management of a small team of five officers.

The recent investment in technology within the Neighbourhood Services department has led to changes in customer relationship handling, and a new role has been created to support this shift and embedding the new technology and to oversee and ensure compliance with relevant policies relating to asset management and project delivery.

If you have a strong interest in delivering excellent customer service and working with partners, and are looking for a new challenge in a friendly and supportive organisation, this is a great opportunity.

Interview Date: 15th March 2023