Learning Partner

There's never been a better time to join the M&S learning and development team! Why? Because we're on a journey change how we nurture and develop our colleagues, transforming how learning is built, implemented and delivered.

As the Learning Partner for M&S Clothing & Home, you'll be accountable for connecting business strategy with learning priorities, ensuring effective learning outcomes that drive organisational performance. Combining a strong commercial approach with deep expertise in learning diagnostic and consultancy, you'll also build respected and trusted relationships with key business stakeholders aligning to our business strategy. Working closely with our HRBP’s is also a requirement, identifying and prioritising learning needs in parallel with our people plan.

Collaborating with peers across L&D, you'll work in an agile, data led way to ensure solutions are designed, deployed and delivered to meet the critical priorities and sharing insights and results along the way.

You'll facilitate/co-facilitate some learning interventions, supporting key teams and leadership groups when required.

So, if you love to foster deep learning cultures and are an advocate for learning as a strategic lever for remarkable business and personal growth, please keep reading!

Key objectives

• Be the key day-to-day L&D point of contact for your business unit, constantly optimising and identifying performance needs.

• Experience leading the solution life cycle from detailed analysis, through consultative analysis, innovative design, to successful delivery and analysis of impact.

• Act as a Performance Consultant to identify true needs and capability gaps, and appropriately challenge to reduce activity that is not strategically aligned or better solved through other (not learning) solutions

• Get to know and understand the strategy, plans and activities of the business unit you support. Always seeking opportunities to better connect the work of the learning team with the realities of colleagues’ day to day work.

• Partner with your business areas to develop cyclical and ongoing business needs analysis that creates forward visibility of learning needs and enables prioritisation and planning.

• Drive towards consistent ways of working across the learning teams to help avoid silos and deliver an effective learning service to the whole of M&S.

• Be pragmatic with delivery and possess credible experience of what best-in-class learning experiences look like for today’s workplace.

• Create design briefs and work with M&S Learning Design colleagues to create appropriate solutions & experiences.

• Leverage all the tools at your disposal to make meaningful and long-lasting impact through learning.

• Work with our wider HR community at M&S to manage and promote the activities, strategy and service of the L&D team.

• Use reporting and analysis to drive conversations with business areas and to assure the impact of learning.

• Find opportunities for process improvement which are supported by comprehensive and achievable plans for implementation.

• Be an advocate for learning as an investment in business and personal growth.

Key skills

• Experience influencing key stakeholders and presenting throughout the various stages for buy-in and updates.

• Facilitation at senior team level (team and individual development) – both face to face and virtual.

• Experience across leadership, core and technical competency development.

• Ability to prioritise and deliver concurrent projects, with a high level of problem-solving skill.

• Full learning design life-cycle experience.

• Teamwork oriented with demonstrable experience working in a collaborative team environment.

• Ability to use data to make informed decisions and in doing so can pivot accordingly.

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M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.