Claims Handler

Role Overview & Responsibilities

Full Job Description

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Claims Handler, working fully remote between 9am – 5pm (Monday – Friday). The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership.

Our client offers personal development with full exam and study support, promotional opportunities and a fully inclusive culture. In return for your commitment, they will provide you with the know-how and support so you’ll become a subject matter expert.

The Subsidence Claims Handler will be responsible for:

• Management of the end to end claims process for Subsidence Property claims, on behalf of domestic and commercial clients
• Understanding customer and client needs and ensuring claims are managed accordingly
• Build relationships with key stakeholders, both internal and external
• Work to set KPIs and client SLAs
• Promote honest feedback and continuously look to improve the claims handling process.
• Champion the company’s ethics and values

The Subsidence Claims Handler will need to have:

• Claims handler experience in any sector
• Strong customer service experience within a telephony environment
• Personal Integrity – aligned with company values
• Possess a true 'can do' attitude
• An eagerness to learn and develop themselves.

This is an exciting opportunity for an experienced Claims Handler, or Subsidence Claims Handler do apply today with an updated CV.

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year

Benefits:

• Company pension
• Employee discount
• Private medical insurance
• Store discount

Supplemental pay types:

• Bonus scheme

Experience:

• Claims Processing: 1 year (preferred)