Call Centre Agent
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
We want to hear from people who are passionate to deliver a world-class experience for our clients and their callers.
Benefits for Call Centre Agent:
- A wonderful working environment in the office
- An energetic and highly professional team
- A rewarding day, full of varied caller experiences
- Ability to work from home when fully competent in the role
- Full training on our systems and call-handling techniques
- Personal development and career prospects
Requirements for Call Centre Agent:
- Excellent verbal communication skills
- Excellent written communication skills
- Able to use a laptop
- Ability to manage and control calls
We are currently offering part-time and full time shifts; this includes weekend working. Fully flexible shift patterns available.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 10-45 per week
Salary: £10.42-£18.00 per hour
Benefits:
- Company pension
- Flexitime
- Referral programme
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Bournemouth, Dorset: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Bournemouth, Dorset
Expected start date: 13/06/2023
Interested in this role at Message Direct?
Apply directly through the verified employer application pipeline.
