General Manager

This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 6 months.

Are you an inspirational leader looking for your next move? We've got a rare opportunity to join us as General Manager for the Ham Portfolio.

This is your chance to inspire and motivate your team across five London sites. You’ll turn strategy into reality and deliver across a broad range of operational areas as you share beautiful places with our supporters and communities.

Please note the advertised salary is inclusive of the Outer London weighting Allowance, currently £2,828 per annum

First interviews: 20 March 2023

Second interviews: 31 March 2023

What it's like to work here:Reporting to the Assistant Director of Operations, you'll be supported by national and regional specialists. In this leadership role, you'll have the autonomy and independence to adapt our national strategy into local plans that respond to the local environment and context.

This is a complex portfolio of listed buildings, accredited museums and stunning outdoor spaces, some open 363 days a year, others by limited, in depth pre-booked tours. Click here to find out more.

You’ll also be part of a knowledgeable, wider General Manager community in London, committed to addressing unequal access to nature, beauty and history in urban places.

Working hours: Some bank holidays and weekend working required on a rota basis

What you'll be doing:You'll lead a team of Heads of Departments ranging from Curators and Head Gardeners to Operations Managers and Facilities leads, as well as a fantastic team of volunteers. Working alongside Area Managers operating the commercial businesses, you’ll have overall accountability for the portfolio’s visitor experience, risk and compliance, financial success and conservation practices.

You’ll work in partnership with people and organisations outside the National Trust to create the biggest impact for people who access our rich cultural and natural heritage, whilst always championing conservation.

• Who we're looking forAn outstanding leader of people
• An understanding of – or interest in – the historic or natural environment, culture and heritage, and the balance between managing public access and conservation
• An interest in our supporters and urban communities and what matters to them
• An excellent communicator, you will have experience in connecting teams and building toward a shared vision
• A commitment to inclusion and diversity
• Comfortable managing operational risk, and understand the underpinning need for compliance

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice