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Customer Support Adviser

🏒 NFU Mutual Bury βœ“ Verified Direct Employer
πŸ“ Bury, North West England, England ⚑ Direct Opportunity πŸ•’ 1 day ago
Work Model
πŸ“ Bury, North West England, England
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Verified Direct Employer Opening: You are submitting directly to NFU Mutual Bury's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

NFU Mutual Bury Agency is one of the fastest growing Agencies in the UK, part of a growing network of over 200 NFU Mutual offices. Based in Bury and servicing Greater Manchester, the team have excelled over the last 12 months. Our team has a vast amount of experience and delivers a first-class service to our ever-increasing portfolio of diverse business and personal clients in the insurance, financial services and risk management sectors.

As a Customer Support Adviser within our growing team, you will play a key role in the success of our business while ensuring the customer is at the heart of everything we do.

Your focus will be to provide insurance quotations in motor & personal products, deliver our awarding winning claims service and develop to small commercial lines, under pinned by exceptional customer service. You will need to be self-motivated and able to work to identify potential customer prospects based on NFU Mutual acceptance criteria.

This role is an exciting opportunity for anybody who is looking to join a well-respected branch of NFU Mutual, with the opportunity for future development within our business. Our aim is to grow and support our staff in their careers, rather than offer just a job. If you are looking to develop and progress, please contact us.

The successful candidate must have the following:

  • Ability to multi-task
  • Be organised and able to work to deadlines
  • Be prompt, reliable and trustworthy
  • Excellent communicator both written and verbally
  • Problem solver with a pro-active attitude
  • Be able to show empathy to customers when needed
  • Enjoy working in a team and on your own

Our commitment to you:

  • Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices
  • Long-term career development opportunities
  • Competitive salary depending on experience
  • Pension Contributions

The application process will consist of an initial telephone interview, followed by a face-to-face interview.

For further information, please email your CV and a covering letter

Please note you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

Job Type: Full-time

Salary: £20,000.00-£22,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Work Location: In person

Frequently Asked Questions

How do I apply for the Customer Support Adviser position at NFU Mutual Bury?

Click the “Apply for this Position” button on this page to submit your application directly to NFU Mutual Bury's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in Bury, North West England, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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