Health Care Assistant (Adult)

The Day Procedure Unit Ward team at the Norfolk and Norwich University Hospital is part of one of the major elective surgery Units in East Anglia, treating an approximate 14,000 patients in 2019, and playing a vital role in the elective surgery recovery plan since COVID-19. Following the Nationally recognised British Association of Day Surgery Directory, the ward is continually reviewing and expanding its services to more patients with greater complexity of procedures. We are currently looking for a Health Care Assistant to join our busy dedicated day surgery ward.

Our Trust’s values of People focused, Respect, Integrity, Dedication and Excellence- PRIDE are very important to us and here is how they relate to our work in the Unit:

Supporting the Trust PRIDE values means having the ability to communicate in a personable, approachable, and respectful manner to patients and colleagues. It supports the development of instant and positive relationships within the Day Procedure Unit ward environment and facilitates the individual to work inclusively and collaboratively with our colleagues in surgery to provide provision of excellent care. The highest level of integrity and honesty is expected and feedback from the monthly Family and Friends audit confirm the majority of respondents value the care they receive.

As part of the ward team the opportunity is available to work with all members of the multidisciplinary team to experience being part of a team that provides patient centre day surgery care delivered with dignity, respect, and compassion

The ward embraces the opportunity for staff development, and the individual will gain knowledge and skills in enhanced practices such as venepuncture and blood glucose monitoring as well as learning about clinical measurement parameters and the use of the NEWS 2 scoring system following attendance at the required Trust training programme

Staff will work collaboratively within the team, both independently and with direct supervision from others. They will work closely with the requirements of Trust and Departmental policies and procedures to ensure that patients receive the care as required.

The main objectives of this post are:
You will assist in the care of the surgical patient during their admission to the Unit and in the preparation for their discharge following their surgical procedures.

Support the staff in providing safe, high-quality care in an appropriate environment and assisting in core positioning and comfort of the patients.

You will also support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification