Assurance Assistant - Datix

To be an assurance team member within the Datix Team with specific responsibilities to:

• Operate the Department’s incident reporting process and maintain confidential incident data on the Datix incident reporting software
• Provide support to the team and Datix users
• Meet deadlines as required for the processing and upload of incidents
• Support the wider Patient Safety agenda in specific areas

To carry out the Department’s incident reporting process, in conjunction with the rest of the team, using the Datix incident reporting software.

The main Datix incident reporting process covers:

• Reviewing, checking and coding incident reports as they are reported,
• Informing other NSFT staff and departments of all relevant incidents
• Sourcing any missing or additional information and adding to incidents
• Final processing after sign-off by appropriate managers
• Preparation of data for the National Reporting & Learning System upload

The jobholder ensures an effective and timely incident reporting process by:

• Providing support to staff in the use of Datix either via the telephone or in person
• Subsequent updating of incidents on the Datix incident reporting software
• Supporting the follow-up management of incidents
• Meeting one-off requests for data/reports as they are requested
• Splitting incidents as needed to cover all Sub Categories required for the incident
• Using the patient records system to search for missing information and updates then add to incident
• Housekeeping and data quality tasks on the Datix incident reporting software, including the removal of any duplicates from the system
• Meeting internal and external deadlines for uploading data to Government bodies

The jobholder will support the Datix Team as follows:

• Assist other members of Datix Team
• Produce and send letters to staff following assaults and report incidents to Police

Each jobholder will have the responsibility for coordinating and administering one or more key risk or patient safety systems. These include:

• Central Alerting System
• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDORs)
• NHS Safety thermometer

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs