Travel & Transport Assistant

Permanent Contract | 37 hours per week | £22,369 to £24,054 per annum (Grade E) | Norwich

We are looking for a motivated individual who is keen to work as part of a team to deliver transport services for children needing to get to and from school and social care visits. This role is primarily focussed on children with special educational needs and disabilities therefore an understanding of SEND would be helpful, although not necessary.

You will be a good communicator and confident in talking to customers, transport operators and schools. You will also have a good working knowledge of IT systems and the ability use a database to manage customer and contract data. This is a very busy team so you will need to be flexible and able to manage your own workload, but this is also a very rewarding role for someone who wants to make a difference to children and families.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address.

Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

job description and person specification

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything , from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions .
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

Closing date: 12 April 2023