ICT Service Desk Technician
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Position Overview & Specifications
An exciting development opportunity has arisen for an ICT Service Desk Technician to join the ICT team to help support the Trust's digital strategy.
The ICT Service Desk team provides 1st Line ICT support to all trust locations and users in line with corporate Service Level Agreements.
The post requires a combination of technical skills, customer care, and business awareness.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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ICT Service Desk Technician • North Tees and Hartlepool NHS Foundation Trust
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