HR Hub Administrator

HR Hub Administrator Fixed Term 12 months

You will be required to work part of the HR Hub Team, were you will have a passion for supporting an efficient, cost effective and customer focused service to the organisation. You will be responsible for providing guidance and first line advice to managers and staff across the Trust on HR administrative processes, associated policies and procedures, and dealing with general queries.

You should have experience of a wide range of clerical duties in a highly pressured customer orientated environment; experience of HR/Payroll systems and web based packages is required, as is a high level of data input skills with ECDL or equivalent experience. Experience in ESR and/or Trac Jobs would be an advantage.

Knowledge of HR related administrative procedures to NVQ level 3 or equivalent, statutory regulations and Agenda for Change Terms and conditions is essential, as is experience of recruitment processes and procedures. You must be able to demonstrate excellent organisational skills with the ability to meet strict deadlines and work under extreme pressure whilst maintaining accuracy and attention to detail.

You should be able to demonstrate good written and oral communication skills, as well as good interpersonal skills.

This is a generic role that will work as part of a team to support and effectively deliver accurate, timely and customer focused services within the HR Hub Team to employees of the Trust and other clients.

There is a requirement to work across teams within the HR Hub to ensure that work pressures are covered and service standards are maintained. Relevant cross team training will be supported by appropriate periodic rotation between teams.

The role will provide administrative support for key tasks related to the delivery of changes to working practices, systems and processes to support the transition to a HR Hub structure, as necessary to embed new practices and efficiencies across the range of transactional processes and systems including ESR, Trac and NHS Jobs.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Further information can be found on our websitehttps://www.nwas.nhs.uk/

Please ensure you read the Job description and Person Specification attached to the advert before applying.