Business Support Officer

Job Title: Business Support Officer

Salary: £21,968 - £22,777 per annum

Grade: E

Hours: 37 per week

Contract: Fixed term, till March 2024

Interview Date: TBC

Venue for Interview: TBC

An exciting opportunity has arisen for a Business Support Administrator to join our Waste Management Team in Skipton.

As a Business Support Administrator, you will be responsible for providing administrative and technical support across waste management service, including waste operations, waste management, commercial waste and waste technical services.

The role is working from Belle Vue Square, Skipton although there may also be a need to travel to different locations. The role will include data handling and input along with the need to draw system data into performance reports. You will deal with customer enquiries, helping them troubleshoot issues and managing customer accounts. Part of the role includes the maintenance of the financial and operational system that supports the commercial waste team. This will include maintaining trade waste agreements, processing variation orders and responding to customer enquiries. There will be a health and safety element to the role as you will be required to maintain the various risk assessments and work records.

You will need knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.

To be successful in the role you will have excellent communication and customer care skills, be a well organised and flexible individual who has excellent ICT skills along with good literacy and numeracy.

You must be able to prioritise your workload to meet tight deadlines and have the ability to work on your own initiative as well as effectively working as part of a team.

You will benefit from a supportive management system, on-going personal development and performance management process. Full training will be available to the appointed person. As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing.

For an informal conversation, we would welcome you to contact Janet Brent, Business Support Team Leader by emailing janet.brent@northyorks.gov.uk

We look forward to exploring your interest and receiving your application.

Job Description

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NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.