Shipping & Customs Co-ordinator - Smethwick
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- A perishable goods environment with a daily challenge
- A dynamic and tenacious candidate is required for a fast-paced operation
About Our Client
My client operates out of their hub in Smethwick, Birmingham and primarily deals with the import and export of fast-paced ocean freight deliveries. Their business is rapidly expanding and they currently contract out to many house-hold names and market leading global brands. Their business has expanded considerably over the last few years and their brand has now become a premium within the perishable goods arena.
Job Description
The successful Shipping & Customs Co-ordinator will report directly into the company Operations Manager and will be responsible for the following tasks:
- Working in a perishable goods environment across air, ocean & road freight shipping
- Resolve customer queries and solve logistics problems
- Actively monitoring of all shipments and setting our customer's expectations
- Providing excellent customer service
- Providing quotes and price indications to our customers
- Providing import/export solutions, when dealing with HMRC regulations.
- Producing all relevant shipping paperwork and arranging transport and collections.
The Successful Applicant
The ideal Shipping & Customs Co-ordinator will have the following skills and attributes:
- Previous experience in a time dependant logistics environment is essential.
- 3 years + experience in ocean freight background.
- Desirably educated to Degree, or equivalent, level.
- Strong experience in Import/Export regulations, ideally with a worldwide remit.
- Ability to commute to Smethwick, Birmingham.
- Flexibility, positive and outgoing attitude.
- The drive and tenacity to succeed, while delivering excellent customer service.
- Experience of the following systems would be beneficial: AWBS, Manifests.
What's on Offer
- £27,000-£35,000
- 33 days annual leave
- 6% pension match
- Flexible and hybrid working - 2 days per week from the office
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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