Scanning Clerk

Job title

Scanning Clerk

Line Manager

Admin Team Lead

Accountable to

Practice Manager

Hours

Monday & Tuesday & to cover holiday and sickness

Contract

Permanent

Salary

£10.42 per hour

Job Summary

To provide an efficient medical record scanning service to support the business needs of Parkbury House Surgery.

Key Responsibilities

The following are the core responsibilities of the scanning clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a) Opening all paper post addressed to the surgery and disseminating.

b) Scanning all paper clinical correspondence to patient records via our clinical computer systems.

c) Uplifting electronically received clinical correspondence and filing to the patient’s records via our clinical computer systems.

d) To possess sufficient knowledge once trained to work unsupervised and by taking advice from a supervisor when appropriate.

e) To provide cover for absence, of scanning staff, as required ensuring continuity of scanning.

f) To effectively communicate with scanning team, doctors, nursing staff and others concerning scanning issues.

g) To be able to manage own workload to ensure work is accurate and complete to meet targets and communicate any problems to the line manager.

h) To work mainly on own initiative but referring more complex issues to colleagues or Line manager.

i) Undertake other duties as required commensurate with the post.

j) To attend any meeting that is appropriate as necessary.

k) To comply with Parkbury House Surgeries policies and procedures and implementing local policies when required.

l) To undertake all reasonable requests from Line Manager.

Confidentiality

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Failure to observe confidentiality constitutes gross misconduct and will lead to immediate dismissal.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying risks involved in work activities and undertake such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Reporting accidents and incidents to the Line Manager.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

All members of staff are required to attend and participate in quarterly Practice training afternoons.

In addition, at least four Support Staff Meetings will be held per annum to discuss current issues, share information and aid communication.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, both directly and under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.  Work effectively with individuals in other agencies to meet patients’ needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication in the team and strive to:

Communicate effectively with colleagues, patients, carers and anyone else associated with the Practice.

Recognise people’s needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

Good general standard of education

Experience

Essential

Experience of administrative duties

Desirable

Experience of working with the public

Experience of working in a health care setting

Skills & Knowledge

Essential

Basic IT literate

Capacity to learn

Well-developed interpersonal skills

Organisational skill

Time management skills

Communication Skills

Essential

Good written and verbal communication skills

Desirable

Confident to communicate to staff at all levels

Other requirements

Essential

Reliable

Conscientious

Ability to work under pressure

Able to use own initiative

Flexible, a good team worker and be able to work independently

Job Type: Part-time

Salary: £10.42 per hour

Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay

Application question(s):

• Do you have experience of interpreting medical terminology?
• Do you have a clear understanding of clinical coding?

Work Location: In person

Application deadline: 14/05/2023