Floor Manager - Samsung Experience Store

Location: Samsung Experience Store, Newcastle

Salary: 28,500 per year

Bonus: 25% potential (OTE of £35,625)

What can you expect in return for working for us?

At the heart of everything we do, are our people and as such we try to ensure PRS is the best place possible to work. This includes an engagement survey to ensure we are always listening to our colleagues, access to an amazing Samsung Discount Portal allowing colleagues to purchase significantly discounted Samsung products, access to a colleague reward programme unlocking savings of on average £1,000 a year on your daily life expenses as well as other seasonal incentives.

Role Overview

The Samsung Experience Sales Floor Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspiring inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.

Responsible for:

Own development through internal training programs

Health & Safety

Customers and Customer measures

Store team and People measures

Store Recourse's and Budgets

Store Standards

Deputising for the Assistant Manager in their absence

Key holding and general shift management

Evidencable Knowledge, Skills and Experience:

• Experience in people management, leadership and direction

• Communication and influencing skills that generate commitment and loyalty from peers and team

• The ability to prioritise workloads while balancing the multiskilled teams deployment in a multilevel

site

• A commercially minded approach to retail

• The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you

• Previous retail experience is ideal but not essential

• Samsung eco system and a love for all things tech

• Constantly challenges own knowledge and drives own learning