Job description
Your role as a Soft Play Assistant is to ensure the safety and security of children in the soft play area whilst working as part of a wider team to deliver excellent customer service.
Core Accountabilities & Responsibilities
- Supervise young children in a safe and secure environment.
- Stop behaviour which could be dangerous
- Respond quickly in emergency situations
- Deliver excellent customer service and resolve customer complaints should they arise
- Devise and participate in children's fun activities.
- Undertake general administrative tasks to support the delivery of programmes and services
- Conduct general routine maintenance and cleaning duties around the children’s play area to ensure it meets the required standards of cleanliness, security, and Health and Safety.
- Process bookings and payments through cash and credit card transactions
- Support the wider facilities team in promoting products and services
- Promote products and services to customers and visitors
- Serving hot and cold drinks and snacks
The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.
Essential Qualifications, Experience and Skills
- Demonstrate good core competencies.
- Hold or willingness to obtain and apply knowledge/skills from Emergency First Aid qualification.
- Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence.
Desirable Qualifications, Experience and Skills
- A working knowledge Health and Safety responsibilities, particularly in a children’s play area
- Be prepared to have a lot of fun
Job Dimensions
- Possession of security keys to open and close the soft play centre as required
Core organisational competencies
- Service delivery
Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.
- Honesty and integrity
Being truthful, keeping promises and commitments and making ethical decisions.
- Respect for equality and diversity
Understanding others’ behaviours and culture and treating everyone fairly.
- Personal effectiveness
Personal responsibility for making things happen – being accountable for your own actions.
Additional information
- Hours will be worked on a shift rota basis and is likely to include weekend working
- You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.
Job Types: Part-time, Zero hours contract, full time, flexi-time, weekends only, any options suitable to you
Part-time hours: 20-40 per week
Salary: Wage determined by age
Benefits:
- Flexitime
- Fun place to work
Schedule:
- 10 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
- Any hours suitable
Work Location: One location
Application deadline: 09/05/2023
Reference ID: Soft play Assistant
Job Types: Full-time, Part-time
Part-time hours: 20-30 per week
Salary: £10.00 per hour
Benefits:
- Flexitime
- On-site parking
Schedule:
- 10 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
Application deadline: 09/05/2023
Reference ID: Soft Play Assistant
Expected start date: 10/05/2023
