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Guest Service Agent - Front Office (d/f/m)

🏢 pentahotels UK 📍 Reading, England 💼 Unknown
Currency:
£19,498 - £23,882
£1,625 - £1,990 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Reading, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

We trust you in these areas:

  • Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home
  • Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly
  • New guests - with your help they find their way around our hotel
  • Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks
  • Office - answering e-mails, checking invoices, managing and closing the shift cash register: This is your thing
  • Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel

These are your talents:

  • Experience - you are fit at the reception
  • Clean - hygiene is the rule: You live it and keep yourself up to date
  • Opera - is not a singing game for you, but a helpful tool
  • Language - in English you are in contact with guests and team
  • Attentive and responsible - that's how you get involved in the team with pleasure

This is how we work together:

  • Appreciative remuneration - supplemented by individual pension plans if desired
  • Flat hierarchies - your opinion counts
  • Further education - internally we are happy to promote your talent
  • Uniform - you work in jeans and t-shirt
  • F&B-Discount - working and eating together is part of it for us
  • International working environment - you get to know other cultures
  • Your birthday - is your additional day off
  • Health - we support your membership in a fitness club

The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.

Have a look around. You like it with us? We are looking forward to receiving your application documents!

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
pentahotels UK

Apply for this Position

Location: Reading, England
Eligibility: Verified Employer Direct Placement
Schedule: Unknown
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Quick Action Guest Service Agent - Front Office (d/f/m)