Vehicle Service Advisor required in Gloucester.
Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, as a Service Advisor, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.
As a Service Advisor, you will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this role the successful candidate would need to have prior or present experience working as a Vehicle Service Advisor or in a very similar capacity and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.
Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential).
Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is also essential at this stage.
For your hard work as a Vehicle Service Advisor, our client is offering...
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.
- Starting salary between £25-27,000 per annum with up to £6,000+ uncapped additional annual bonus potential.
- Monday to Friday, 8:00am-6:00pm with 1 in 3 Saturdays, 8:30am-1:00pm.
- Fantastic long-term career prospects with a larger multi-site dealer group.
Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, as a Service Advisor, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.
As a Service Advisor, you will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this role the successful candidate would need to have prior or present experience working as a Vehicle Service Advisor or in a very similar capacity and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.
Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential).
Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is also essential at this stage.
For your hard work as a Vehicle Service Advisor, our client is offering...
- Starting salary between £25-27,000 per annum pending experience.
- Additional performance related bonus scheme of up to £6,000 per annum.
- 22 days annual holiday allowance plus the 8 bank holidays.
- Workplace pension scheme.
- Various additional company benefits discussed upon application.
- Fantastic long-term career prospects with a large multi-site car dealer group established throughout South West England and South Wales.
- Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-1:00pm.
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.
