Waste Services Assistant

£23,631 - £25,903 Fixed Term (until 31 March 2024)
Pullar House, 35 Kinnoull Street, Perth PH1 5GD

Waste Services are responsible for the strategic development and management of services which support the collection and disposal of waste and recyclable materials. Waste Services are therefore the main customer interface for these services with over 70,000 households and over 1800 businesses across Perth and Kinross.

Waste services also undertake litter & fly-tipping prevention and management activities, oversee local public toilets and comfort schemes and develop and deliver promotional waste education and awareness campaigns.

A fixed term vacancy has arisen for a Waste Services Assistant to join our busy Waste Services Team.

The fixed term post holder will be responsible for supporting the Commercial Waste Team of 3 Commercial Waste Officers (CWOs) with the management of all processes involved in delivering the recycling centre permit schemes and the coordination of missed collections for our commercial customer base.

As the successful post holder, you will also support the Commercial Waste Team by processing and delivering recycling centre prepayment vouchers and refuse sacks in addition to monitoring commercial collection rounds to ensure that our commercial customers are receiving their contracted services

You will also be trained in processes associated with Community Waste Services such as online purchasing of garden waste permits to enable cross team working during staff leave or other absences.

To be successful in this role you will be a motivated individual who has the ability to work in a fast paced customer focused environment.

You must be a strong and effective communicator verbally and in writing.

Experience of working directly with customers would be an advantage.

You should be a confident IT user who can contribute to the development/ improvement of digital processes.

This post is currently homeworking due to the pandemic. Perth & Kinross Council is currently progressing with a hybrid working model offering access to office working on some days/when required. Initially this is on a temporary basis with longer term options becoming available in future. We are committed to being a more inclusive employer, please contact the recruiting manager to discuss any individual circumstances with the recruiting manager, discuss at interview or if you prefer, after any conditional offer is made, to ensure we can consider any reasonable adjustments.

The Individual

You will have a general knowledge of Perth & Kinross Council's refuse collection and recycling services and will be experienced in coordinating extensive processes including competence in the use of multiple IT systems.

You will enjoy a customer facing role and may have experience of working directly with the public, businesses and service providers and will have a basic knowledge of budget monitoring and statistical reporting.

Being a strong and effective written and oral communicator is essential, as is the ability to be organised.

You must be self motivated and able to work on your own initiative with little supervision.

You will be able to work under pressure and be capable of dealing with tight deadlines.

You must have a valid driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

For further information regarding this position, please contact James Dixon, Waste Services Coordinator (Commercial) on 01738 476471 or email at jjdixon@pkc.gov.uk

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!