store manager
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications

Who are we?
We’re Pets at Home – if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.
What’s the role?
Reporting to the Store Manager, you will be a vital member of the store management team. You will be a Duty Manager and take full responsibility for the store in the absence of the Deputy or Store Manager. You will be involved in absolutely everything of the store's running, such as recruitment, stock control and store standards. Your Store Manager will empower you to ensure that your team are maximising sales and performance across all primary KPI's. You will lead from the front with a hands-on approach. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive salary, opportunity to earn an annual bonus, as well as a comprehensive range of benefits.
Who are we looking for?
- Experienced in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
- Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week.
- Passionate for retail and has a proven track record of delivering high standards and great results.
- A team player with excellent communication skills to engage and inspire your team.
- Ready to take on 12 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service and Health and Safety.
Your Benefits
We reward and recognise our managers in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:
- Annual bonus
- at least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
- Extra day off for your birthday
- Life Assurance - 4 times your annual salary
- Company pension contribution of 4%
- Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand
Click here to read our Values & Behaviours
Click here for more details and other benefits
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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store manager • Pets at Home
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