Specialist Landlord Assistant

We are Places for People Group, we're a social enterprise that believes it's more than just homes that make a community - it's people. That's why we build homes and manage communities where everyone can thrive.

But we aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause.

More about your role

We are currently recruiting for a Specialist Landlord Assistant. Your role will involve you delivering effective coordination and support across the Specialist Landlord portfolio, while developing strong working relationships between internal departments and Agents which will contribute to an excellent customer experience.

You will assist with the day to day monitoring of the Specialist Landlord Inbox whilst triaging and resolving queries and you will work closely with our agents to ensure you are providing clear/prompt communications.

For more information please download our job profile available on our website

More about you

We are looking for someone with a strong administrative background, someone who has worked in a support environment will enable them to empathise with our customers.

The perfect applicant for this role will be able to think fast on their feet, you will enjoy problem solving and turning a negative situation into a positive one.

You will demonstrate great organisation skills and communication skills which will allow you to be successful within this role and contribute to overall success of the business.

For more information, please download our job profile available on our website.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.