Sales Operations Assistant

What’s the role?

Ensuring that the Commercial team is built on a transparent, consistent and accurate data / process-based foundation. This ensures increased efficiency and optimises the use of time away from administrative tasks and actions.

Key objectives for the role will be to:

• Processing all orders in line with procedures in place
• Ensuring hygeine within Salesforce
• Conducting comparisons to ensure continued accuracy is in place
• Working closely with internal teams to ensure consistency is delivered and awareness around any changes
• Ongoing improvements, providing data in relation to accuracy
• Ensuring we are keeping within company compliance & guidelines, audits are undertaken to enforce compliance
• Supporting the business operations function with general administrative tasks e.g. updated salesforce, data cleansing of systems where required
• Provide a first level response to inbound requests e.g. via customer support
• Monitor and maintain ISO 9001 monthly internal audit/checks
• Ad hoc project work & administration as needed

Why join Purple?

At Purple we’re on a mission to make sure physical spaces thrive by making them as intelligent as their digital equivalents. We work with some of the world’s leading brands to help them to improve safety, the visitor experience and their bottom line through cost savings and increased revenue.

Our values are at the heart of what we do and we’re all about getting the job done whilst having fun with no BS and no politics. We’re all about development, and embedded within the business is the value of know your stuff, keep learning, which means we support our people to continuously develop their knowledge and skills. You really won’t regret taking the next step in your career by helping turn the world Purple!

Requirements

What you’ll bring

You’ll have the flexibility to operate in a changeable, fast-paced global technology environment, whilst developing processes that drive consistency and efficiency.

• Be reliable and adaptable
• Keen to learn and a passion for self development
• Be friendly and approachable
• Be diligent and work to tight deadlines
• To identify areas of improvement and drive change
• To work with confidential and sensitive information
• Drive consistency in systems and processes
• Work virtually across geographies
• Provide accurate and on-time information to key stakeholders
• Excellent communication skills, both written and verbal
• Excellent active listening skills
• Attention to detail
• Ability to multitask
• Time management
• Flexible and adaptable

Benefits

• Salary £19,000-£21,000 dependent on experience
• Remote first business - work from home
• Learning & Development - progress your career
• Flexible working - focus on wellbeing
• Annual leave to suit you - option to buy more leave days
• Volunteering days - give something back

Our values - what makes a Purplyte:

• Make it happen - We own things and get them done whatever it takes.
• Playful and positive - Life’s too short to take things too seriously, we like to have fun while we’re working and we love positivity - and yes the glass is half full.
• We’re in it together - We all have our day jobs to do, our KPIs to hit and projects to complete but we’re always available to help for the greater good of the business.
• No bullsh*t, no politics - Seriously! We want to enjoy coming to work and that stuff doesn’t make it pleasant.
• Know your stuff, keep learning - We value people who have the knowledge and have a thirst for it, lots of it.
• No drama - Things don’t always go right as much as we try, having a hissy fit over it won’t help the situation and you won’t find that here.
• With great data, comes great responsibility - Personal data is a big thing, particularly when you are the custodian of a lot of it, we take that very seriously.