Software Asset Manager

GSAM Operations Analyst

Role responsibilities;

• Providing SAM specialization to cross functional teams, including technical resources, external advisors and contractors;

• Implementing and operating Flexera;

• Driving both operational and contract software cost avoidance and savings;

• Providing experience with ITIL;

• Highlighting experience with IT sourcing and procurement lifecycle, various software and supplier licensing models, and both the interpretation and negotiation of software licensing terms and policies;

• Building and maintaining relationships across many different functions and organization levels, and engage other teams to drive cross functional efforts;

• Process improvement and project management;

• Analyzing and problem solving;

• Implementing/executing global Software Asset Management (SAM) policies, processes, and industry leading practices;

• Establishing SAM system operations, enhancements, data integrity, identifying and resolving data anomalies and inconsistencies;

• Focusing on SaaS products to include: managing the deployment and entitlement rights of software licensed by PwC through GLSC and key member firms;

• Supporting and tracking the internal allocation of licenses and their costs;

• Driving opportunities for efficient use and improved procurement of software across the PwC Network;

• Assessing PwC’s license position and usage to support PwC IT actions (including optimization, standardization and sunset efforts), and PwC’s readiness to meet true-up/certification milestones;

• Partnering with GLSC and Procurement to identify opportunities to consolidate IT purchases and rationalise supply base;

• Responding to audit risks and software compliance obligations;

• Supporting the alignment of member firm SAM resources, efforts and stakeholders and their ongoing engagement and adoption of GSAM services;

• Providing foundational input and support the global SAM center of excellence consisting of people, programs, policies, processes, and tools that will optimise the value from PwC’s IT assets and improve compliance;

• Advising leaders, member firms, and other stakeholders of actionable opportunities identified through SAM analyses and guide strategic decision making amongst key governance groups through to implementation and benefits realization;

• Executing tasks to report on relevant software metrics and analyses;

• Assimilating information from multiple sources and recommend decisions and clear strategy in the face of ambiguity; and,

• Modeling and cultivating a team culture of ownership, execution, and continuous learning and improvement.

Skills and experience;

• Demonstrating experience with Software Asset Management (SAM) auditing or consulting, tools and industry leading practices, and integrating SAM workflows with IT, Procurement and Contract management functions;

• Utilizing experience in IT, IT Procurement and software licensing, IT Service Management or Delivery, and/or SAM;

• Showcasing knowledge of enterprise software license agreements (including perpetual, subscription and cloud models), supplier licensing terms and conditions, terminology and policies with suppliers such as Microsoft, IBM, Oracle, VMware, etc.

• Utilizing experience with budgets, financials, service development, and measuring and reporting software business value metrics;

• Exhibiting knowledge of the enterprise IT marketplace and supplier trends;

• Showcasing stakeholder management, communication and reporting skills;

• Analyzing and problem solving;

• Demonstrating leadership, management and coaching skills;

• Exhibiting advanced Excel and data analytics skills;

• Utilizing software skills that include MS Office and Sharepoint, IBM Notes, database structure and business intelligence tools, and SAM platforms such as Flexera;

Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.

The skills we look for
The PwC Professional is our global framework for defining and encouraging leadership at all levels. Learn more.

The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.

Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.

Application support
If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more.