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Customer Success Manager - Fully Remote

🏢 Reqiva Ltd 📍 💼 Company - Private
Currency:
£40,000 - £55,000
£3,333 - £4,583 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Are you a Customer Success Manager seeking a new opportunity? Would you like to work for a tech-for-good company in the Healthcare Industry?

We are partnered with one of the market leaders within the Healthcare industry who have digitalised patient care. They are looking for a Customer Success Manager to join and lead the team. You will be the link between the customers and the product team and ideally come from a SaaS background.

This will be a fully remote opportunity with a salary offering up to £55,000.

Skills Required for the Customer Success Manager:
  • 2+ years working in a supervisory or management capacity within a SaaS business, preferably within Healthcare
  • Previously used a support ticketing system – they are currently using Help Scout & Jira
  • A passion for Data and Improving the customer support process
  • It would be great if you could speak Spanish to support the customers in Spain
If you’re looking to progress within your career and make a role your own this is for you! We want to hear from ambitious candidates If you’re interested, please submit your CV here.

please note: candidates must be based in the UK for this position.
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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Reqiva Ltd

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Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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