Customer Care- McDonald's
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Customer Experience Leader -
Matthew Flint, our Site Director at Taunton Deane Motorway Service area on the M5 at Taunton Deane MSA is looking to recruit a Customer Care to join his expanding McDonald’s team.
If you’ve ever wanted to know how to make the perfect Big Mac™ or find out the four different shapes of a chicken nugget, this position could be an ideal opportunity for you to start a new career.
Your hourly rate will be £10.28 U23 £10.52 over 23 per hour .
Your working hours will be 14-22 Friday & Sunday more hours could be available in the future
Plus other great benefits
£1 meals whilst on duty- Up to 70% discount for you, family and friends at all Roadchef sites
- Early access to your wages if needed via Wagestream
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
Great development opportunities - 65% of our current Managers joined us as Team Members!
Benefits:
- Hourly pay rate £10.28 (under 23yrs) £10.52 (Over 23yrs)
- Flexible working hours
- Free parking
- £1 meals while on duty
- Employee discounts across our Sites and Brands
- Career developments opportunities
- Well being support
- Early access to your salary via Wagestream if required
What will I have to do?
As a Customer care assistant you will look after our Customer ensuring they have a great experience. Guide our Customers through the ordering process while encouraging them to use the kiosks and table service.
Be able to handle difficult situations/conversations in a confident manner, while maintaining positive customer relations.
We would love you to be able anticipate the customers needs so they don’t have to ask while able to speak knowledgeably and confidently to our customers about the business.
What experience do I need?
Don’t worry if you’ve never worked in a Restaurant before, because we will give you everything you could ever need to excel in your job with our amazing training programs while helping you grow both personally and professionally.
Who we are:
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Care- McDonald's • Roadchef
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