Hotel Receptionist
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Job Description
Press space or enter keys to toggle section visibility
We are currently looking for a Hotel Receptionist to join our Front Office team at Rosewood London. Our Hotel Receptionists are appointed to ensure a memorable guest experience by creating a lasting first impression delivering a personalized arrival and departure experience for our guests whilst dealing with any query and maximising revenue by cross selling our food and beverage offerings and Sense Spa.
Key expectations of this role are
- Providing our guests a customer service in accordance to the Rosewood London procedures thriving to go the extra mile at all times by being intuitive, refined and engaging.
- Monitoring and maintaining cleanliness and organization of the front desk and lobby area.
- Having a thorough knowledge of all hotel areas, standards and procedures required at the Front Office.
- Effectively communicating and prioritising tasks in a sophisticated environment.
- Intuitively anticipating guests’ needs, by responding promptly and acknowledging all guests, whatever time of day.
Profile
- The ability to work in a team and build relationships with the others.
- Having a real passion for guest service and taking ownership of the guest experience.
- Being organised and proactive in managing your tasks.
- Having an engaging presence.
- A good understanding of the function of property management systems (Opera).
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
Similar Opportunities in United Kingdom View All UK Roles →
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Werkstudent Mobile Development (m/w/d)
Apply for this Position
Receive high-paying Hotel & Travel Accommodation openings directly to your inbox.
Direct Candidate Application
Hotel Receptionist • Rosewood Hotel Group
Encrypting candidate credentials...
Connecting to official employer gateway...
Application Successfully Queued!
Your application for Hotel Receptionist has been received by Rosewood Hotel Group.
