Workshop Manager

Job reference number 292884

Workshop Manager - Newtownabby Mail Centre - EL200

Full time

Permanent

Starting at £43,940 to £47,488 (dependant on experience)

F&MS SC Newtownabbey, Enterprise Way, BT36 4DL

An exciting opportunity has arisen to join Royal Mail as a Workshop Manager. We’re recruiting now for a Workshop Manager in Newtownabbey Northern Ireland.

About the role

As a Workshop Manager, you’ll be critical in the delivery of both Fleet performance and for meeting the requirements of the Operator in the most efficient and cost-effective way. You’ll play a pivotal role in the delivery of cultural change. You’ll also be accountable for the performance of your Workshop, with specific accountability for delivering performance against all key Maintenance scorecard indicators - including, Safety, Legal, Cost, People and Stakeholder performance measures.

In addition, you’ll be responsible for the following:

• Accountable for compliance of both legal and RM safety policies, as well as meeting safety targets

• Accountable for delivering maintenance services and for optimising cost performance and forecasting with the use of the resource planning and booking tools

• Responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels

• Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team

• Accountable for the achievement of all agreed targets, including internal Customer targets with SLAs, through effective performance management techniques

• Provide visible and effective leadership for Fleet Workshop teams and support staff

• Deployment of all changes relating to Fleet Workshops

• Build effective and professional relationships with key stakeholders and customers, being the first point of contact for operational managers for Fleet related queries

• Actively deploy, manage, and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support Continuous Improvement activity within the Workshops

• Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change

• Responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster

• Budgetary responsibility of circa £3m

• Headcount responsibility for 28 staff

• Full manual driving licence

• Ability to effectively manage and build relations with stakeholders

• Ability to influence and deliver results through people

• Ability to manage and build relations with Trade Union partners

• Ability to lead, develop and coach to drive performance improvement.

• A high degree of flexibility to ensure effective cover across multiple shift operations

• Relevant industry knowledge and experience of dispersed maintenance operations
• Experience of leading and coaching teams through change

• Knowledge of compliance requirements for vehicles and road transport legislation is essential

Extra Benefits

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions, a scenario and case study and presentation. We plan to hold interviews on w/c 13th March 2023

Closing Date: 5th March 2023. Please note, this advert may close early if the appropriate number of applications has been reached.

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