Visitor Services Assistant

Visitor Services Assistant

Somerset Rural Life Museum

Location: Somerset Rural Life Museum, Glastonbury

Salary: £21,029

Permanent

We are seeking a full-time Visitor Services Assistant to join our team, delivering a first-class visitor experience at the Somerset Rural Life Museum in Glastonbury. The Museum re-opened in 2017 following a £2.4 million re-development which has created new learning and visitor facilities and refurbished gallery displays throughout the site.

Working with the Museums Operations Manager and Museum Manager, the post holder will be responsible for providing the highest standards of customer care – welcoming visitors to the museum, assisting with the security, maintenance and cleanliness of the site, assisting with events and helping with the museum shop.

A basic awareness of health and safety and premises issues is required, and you must be confident and comfortable with using computers and other technical equipment (e.g. tills). You should also have a genuine enthusiasm about Somerset’s history and heritage, and be keen to share this to inform and inspire our visitors.

Maximum flexibility, and the ability to work additional hours/overtime, sometimes at short notice, is essential.

The South West Heritage Trust is a charity which delivers a broad range of heritage services across Somerset and Devon. We are a growing organisation, founded on services that were previously delivered by Somerset and Devon County Councils. With a turnover exceeding £3 million, we manage and run three museums (including the Museum of Somerset), two Archives and Local Studies services and look after the historic environment in Somerset.

The job will be based at Somerset Rural Life Museum, Abbey Farm, Chilkwell Street, Glastonbury BA6 8DB.

For an informal discussion about the role, please contact Susie Simmons or Sue Leask on 01458 831197.

For details of how to apply, please visit the Jobs page of our website: https://www.swheritage.org.uk/vacanciesto download the full job details and an application form. CVs are not accepted for this position.

Closing date: 9am Monday 17th April 2023

Proposed interview date: Tuesday 25th April 2023

Job Types: Full-time, Permanent

Salary: £21,029.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Work Location: One location

Application deadline: 20/03/2023
Reference ID: VSAZERO