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Medical Administrator

🏢 S E I K Psychiatry 📍 Cardiff, Wales 💼 Full Time
Currency:
£24,960 - £28,080
£2,080 - £2,340 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Cardiff, Wales
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Are you a caring and passionate professional who wants to make a difference?

Do you want to work for a progressive, dynamic organisation that cares about people?

If so, we would love to hear from you.

We are S E I K Psychiatry and we believe the world is a beautiful and interesting place thanks to ADHD and Autism. Our organisation is set up and run by neurodiverse people who are passionate about all things neurodiverse that share the objective to make high quality, private mental healthcare more accessible and inclusive.

We connect patients with accredited and regulated specialists who carry out high standard Autism and ADHD Assessment following best practice models.

We operate as a not-for-profit, which means our priority is always to give a high quality, person-centred service at as low a rate as possible. We also donate assessments to help fight the structural and cultural barriers preventing access to neurodevelopmental assessments across the UK.

Due to exponential growth we are looking for empathetic and knowledgeable professionals to join our team on a full time basis.

Working hours will be 09:00-17:00, Monday - Friday. Opportunity for remote working following successful completion of probationary period

Responsibilities:

The Medical Secretary's role is to provide a full administrative and comprehensive secretarial service to the Consultants and their teams.

  • Act as a point of contact and liaise with all medical staff, patients, relatives, GP and any support services.
  • Administer and arrange Consultant's schedule which can include changing clinics at short notice and arranging meetings.
  • Exchange verbal and written information from patients, relatives and GPs ensuring the caller's needs are clearly established.
  • Liaise with appropriate staff in making routine appointments.
  • Liaise with other hospitals regarding patient's appointments and any other correspondence.
  • Answer non-medical queries in the absence of the consultant using tact and persuasive skills.
  • Act as first point of contact for the consultant and team, accurately record messages and pass on all appropriate enquiries in a timely manner.
  • Send out clinic appointments and deal with related queries.
  • Communicate with other sections within the department and other departments within the division

Requirements:

  • Minimum of 12 months experience in a medical administrative role
  • Demonstrate first-hand experience working or volunteering in a mental health and / or neurodevelopmental setting
  • Excellent communication skills
  • Ability to prioritise
  • Clear understanding of the need to maintain confidentiality in all areas of work
  • Knowledge of mental health terminology, ideally relating to ADHD and Autism
  • Excellent telephone manner, clear confident style
  • Resilience and ability to work as a team while working semi - remotely

Benefits/Perks:

  • Technical equipment provided to set up your home working environment
  • Pension scheme
  • 28 days paid holiday
  • Wellbeing portal and Employee Assistance Program (EAP)
  • Opportunity for remote working following successful completion of probationary period

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.

Our Values

Our values and quality improvement are at the heart of everything we do.

Safety - of our patients and colleagues

Efficiency - we believe in providing the best possible care with the least waste of valuable resources, including time, money, and energy

Inclusivity - We welcome everyone regardless of background, gender, sexuality, and beliefs

Kindness - we care about our patients and act with kindness and empathy in all our decisions and actions

We reserve the right to close this role before the stated closing date. We try our best to get back to everyone, however due to the large number of applicants, this isn’t always possible.

Job Type: Full-time

Salary: £24,960.00-£28,080.00 per year

Benefits:

  • Company pension
  • Flexitime
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Cardiff: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical Administrator: 1 year (required)

Work Location: Hybrid remote in Cardiff

Reference ID: SEIKMSFT03

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
S E I K Psychiatry

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Location: Cardiff, Wales
Eligibility: Verified Employer Direct Placement
Schedule: Full Time
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