Care Navigator
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Candidates will ideally have receptionist/customer service experience who can work well as part of a busy team or their own. Computer skills and service excellence skills are essential.
The post-holder will work as part of a team within the practice. They will receive and assist patients and direct them to the appropriate service or healthcare professional in a courteous, efficient and effective way. They will project a positive and friendly image to visitors, both in person and on the telephone.
The post-holder should have previous experience of working with the general public and be able to work without constant supervision.
In addition to general reception/telephone duties the post-holder will undertake administrative duties as required.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Care Navigator • Sandwell and West Birmingham Hospitals NHS Trust
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