Business Change Analyst (Flexibly located within Scotland)
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Creating and embedding a project structure to ensure all deliverables are met from journey identification through to deployment of new ways of working..- Developing a transformation hypothesis that senior leaders and key stakeholders support to drive the change
- Analysing and documenting end-to-end process and data journey maps
- Identifying and gathering evidence on pain points and waste throughout the processes.
- Working with the design team and subject matter experts to build an accurate picture of the current performance
- Creating key baseline performance metrics
- Building the benefits case for progression into Solutions Hub
- Ensuring the customer and business needs are aligned
- Ensuring the project is clearly defined and achievable within the agreed timescale and costs
- Working alongside and managing partners where required
The successful candidates will be able to challenge constructively to all levels and possess a critical mindset to ensure we achieve solutions that are fit for purpose, meet the user needs and deliver truly transformational outcomes. Strong planning and communication skills are essential, and programme management and scrum experience are desirable.
Experience deploying business process mapping methodologies (e.g. VSM, BPMN2), and of pain point and waste identification and analysis- An interest in, and understanding of, project management techniques
- Business case development – experience of preparing and presenting business cases to support funding and benefits realisation
- Experience of stakeholder engagement and analysis, ensuring the right approach is taken to ensure their needs are met.
- Work experience in business process management
- Process Improvement and verifiable experience with application of Lean/Agile principles
- Project and/or Programme Management training – APM/Prince2
- An understanding of Lean and Six sigma principles
We offer an extensive development plan and on-the-job training, there are also opportunities for advancement within the Lean and Agile team as we develop and grow.
Location: Flexible across Scotland - Part of the role will require F2F workshops/meetings
- 38 days of holiday per year (including public holidays) with the option to buy 5 more
- Eligibility to join the defined benefit, contributory pension scheme
- Annual company bonus
- Life assurance scheme
- Paid time off for community volunteering
- Access to "SW Splash", saving you money on holidays, bills and shopping
- Excellent family friendly policies around Adoption, Maternity, Parental Leave, and Flexible Working
Do you have any support needs?
We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.
We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.
In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.
We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).
We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.
You will have access to a host of benefits which include 38 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Business Change Analyst (Flexibly located within Scotland) • Scottish Water
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