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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Customer Service Assistant

🏢 SEA LIFE 📍 Hunstanton, England 💼 Company - Private
Currency:
£10 - £10
£1 - £1 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Hunstanton, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Customer Service Assistant


SEA LIFE Hunstanton, Southern Promenade
Hunstanton, NORFOLK, PE36 5BH
United Kingdom


Are you looking for a part-time, seasonal job that’s full of FUN? Fancy working where seals and penguins watch on as you go about your daily work.

Working here feels pretty outstanding and our customer service team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused, and isn't afraid to swim upstream!

What we are looking for

  • You'll have loads of experience working in a customer facing environment
  • Friendly and hardworking with a "can do" demeanour
  • Have excellent communication and presentation skills
  • Fun, dynamic, and friendly personality
  • Available to work weekends and bank holidays

You’ll be working out on the front-line within the attraction, welcoming, greeting, interacting with, and helping our guests at every opportunity, ensuring they get the absolute most from their visit. You could be selling a memento of our guests amazing experience or supporting them to stock up on SEA LIFE related goodies, answering any questions guests may have and acting as a sales representative.

If working in the guest experience department you’ll be working with school visits, self-guided tours, workshops for schools, or even giving daily creature presentations. You may also find yourself dressing up in costume or assisting the site displays team with animal feeds.

Whatever the role, you will find yourself helping customers as they make their way throughout the attraction, ensuring our guests have an intimate Ocean experience.

This is a seasonal position, contracted until November 2023. Flexibility is essential as availability of work will vary throughout the season.

What’s in it for you

Alongside becoming an expert in spreading happiness, you’ll also receive:

  • Fortnightly pay at £9.58 per hour
  • 25% discount in our retail shops and restaurants and 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Employee pricing up to 55% off cinema tickets

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Midway.Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
SEA LIFE

Apply for this Position

Location: Hunstanton, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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