pharmacy technician

Job title: Pharmacy Technician
Reports to: Business Manger
Location: Based at Parkstone Tower Practice but may be required to travel to other sites.
Hours: 37.5 over 5 days 9am-5pm.

Salary: Competitive

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GP’s, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

• Lilliput Surgery
• Poole Road Medical Centre
• Wessex Road Surgery
• Heatherview Medical Centre
• Fernside Surgery
• Parkstone Tower Practice

Job Summary

To support the practice to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

To recommend changes to prescribing or medicines optimisation systems and processes in practice. To resolve prescription-related issues and encourage better pharmaceutical understanding with patients and throughout the primary health team, including GPs, nurses, practice staff, care homes and community pharmacy. By working as part of the multidisciplinary team, your role will be to improve the quality and safety of all aspects relating to prescribing and medicines optimisation within the practice. You will also contribute to the training and development of practice staff.

RESPONSIBILITIES

• Provide medicines optimisation advice to Doctors, nurses and other healthcare professionals to promote the safe, effective, quality and cost-effective use of medicines.

• To reconcile medicines using the practice protocols for newly registered patients and following hospital discharge or outpatient consultation. Work with patients/carers and community pharmacists to ensure patients receive the medicines intended.

• Carry out ‘housekeeping’ whilst in patient records e.g. Dose optimisation and medicines synchronisation

• Support repeat prescribing systems and processes in practice with a focus on quality improvement and supporting safe prescribing.

• Coordinate monthly prescriptions for care homes

• Support the Prescription Clerks, Patient Services and Call Hub team team by helping with queries relating to prescription requests and look for ways to improve the efficiency and safety of the prescription issuing process, ensuring queries are resolved and scripts issued in line with the practice prescribing protocol timeframe (usually 2 working days)

• Deal with patient medication queries via telephone call back – e.g. dose schedule, side effects, adverse effects and out of stocks, swallowing difficulties, urgent requests

• Resolve queries with prescriptions and issue certain medication where appropriate in line with practice protocols

• Participate in practice clinical meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician with the GP model and promote issues relevant to prescribing and medicines optimisation

• Help implement electronic prescribing and repeat dispensing in appropriate patients including working with community pharmacy staff to identify appropriate patients

• Liaise with medicine management & optimisation pharmacist on analysing patient prescribing data, including an awareness of prescribing budget and how this can be managed

• Assist practice to reach QOF, QIPP and LCS enhanced service targets

• To plan with Clinical team the implementation of projects and audits

• Implement drug withdrawals and alerts – e.g. MHRA alerts

• Manage practice formularies to improve the quality, safety and cost effectiveness of prescribing and to reflect CCG prescribing policy

• Assist practice with audits, QI audits and reviews of the practice prescribing dashboard

• Provide medicines related training to staff

• Observe the principles of clinical governance when developing policies, SOPs, protocols, guidelines and procedures

This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. The candidate would be expected to undertake any other duties commensurate with the role as agreed with the practice.

Job Type: Full-time

Salary: £12.75-£13.75 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: HR/PT 16.03.23